Last Updated: June 15, 2023
This Privacy Policy describes how Party Pocket ("we", "us", or "our") collects, uses, and discloses your information when you use our mobile application and services.
1. Information We Collect
We collect several types of information to provide and improve our services:
- Account Information: When you create an account, we collect your name, email address, phone number, and profile information.
- Vendor Information: If you register as a vendor, we collect business details, service descriptions, pricing, and availability.
- Booking Information: Details about your bookings, including event dates, locations, and service requirements.
- Payment Information: Payment details are processed by secure third-party providers; we don't store full credit card information.
- Communications: Messages exchanged between customers and vendors through our platform.
- Device Information: Device type, operating system, app version, and unique device identifiers.
- Usage Data: How you interact with our app, including features used and time spent.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services
- To facilitate connections between customers and vendors
- To process bookings and payments
- To send service-related notifications and updates
- To respond to your inquiries and provide customer support
- To detect, prevent, and address technical issues or fraud
- To analyze usage patterns and improve user experience
- To comply with legal obligations
3. Information Sharing
We may share your information in the following situations:
- With Vendors/Customers: To facilitate bookings, we share necessary information between parties (e.g., contact details for confirmed bookings).
- Service Providers: With trusted third parties who assist in operating our platform (payment processors, cloud hosting, analytics).
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- With Your Consent: When you explicitly agree to share information.
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your personal information.
- Objection: Object to certain processing activities.
- Data Portability: Request transfer of your data to another service.
To exercise these rights, contact us at privacy@partypocket.com.
6. Dual-Role System
Party Pocket's unique dual-role system allows vendors to also act as customers. When switching roles:
- Your vendor and customer profiles are linked under a single account
- Information appropriate for each role is displayed accordingly
- Booking history and communications are kept separate based on role context
- You can manage privacy settings for each role independently
7. Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us: